General FAQ
- Important note: The game will become unavailable on Google Play in Vietnam
- Why am I unable to see my old account when logging in?
- Can I change my Google Play/Game Center/Steam/Huawei account that is connected to my progress?
- Will my account be deleted if I am inactive for a long period of time?
- Can I reset my progress and start playing from the lvl 1?
- Can I share my account?
Account Management
- Transferring PG3D account FAQ
- How can I transfer my account progress to the Steam version?
- I have multiple PG accounts linked to the same Game Center/Google Play/AppGallery/Steam profile
- Where can I find my player ID tag?
- What do I need to do to keep my progress safe on iOS and how do I get my account back?
- What do I need to do to keep my progress safe on Android and how do I get my account back?