Cubic ID is a universal cross-platform profile that helps connect your game progress to a single account.
Cubic ID does not replace your usual login methods, such as Steam, Google Play, or Game Center. It works as an additional way to link your account.
In the future, Cubic ID may be used as a single login across different company projects. In Pixel Gun 3D, it will allow you to transfer your progress between PC and mobile devices.
Why do I need Cubic ID?
Cubic ID is designed to make account management more convenient and secure.
With Cubic ID, you will be able to:
- link your game profile to Cubic ID;
- transfer progress between PC and mobile devices;
- use one unified profile for future features and company projects.
When will Cubic ID become available?
We are rolling out Cubic ID gradually to make sure the new system works smoothly for all players.
The feature will become available in stages over several days. In some cases, the rollout may take 10 days or more.
If your friend already has the Cubic ID link button in settings or a special task in the Task Hub, but you do not see it yet, do not worry. This means your account is included in one of the next rollout waves.
Access will gradually become available to all players.
Why is Cubic ID not available on all characters on the same account?
This is a normal part of the gradual rollout.
Even if you have several characters on one account, Cubic ID access may appear for them at different times. This is not an error and does not mean that anything is wrong with your account.
What should I do if the Cubic ID button disappears or becomes greyed out?
Sometimes we may temporarily pause the Cubic ID rollout if we discover a technical issue.
In this case:
- the Cubic ID button in settings or in the login window may become greyed out;
- the button may temporarily disappear;
- Cubic ID linking may be temporarily unavailable.
Your progress and accounts remain safe. Your linked data will not be lost or reset.
You can continue playing using your usual login methods: Google Play, Game Center, or Steam ID.
Is my progress safe?
Yes. Your game progress and account data are safe.
If Cubic ID is temporarily unavailable, this does not affect your progress and does not remove your existing login methods. You can continue using the authorization methods you used before.
When will Cubic ID become available again after a pause?
If the Cubic ID rollout has been temporarily paused, the team is already working on fixing the issue.
Once everything is ready, we will resume the rollout and share an update.
Need More Help?
If your issue isn't covered here, reach out to our support team — we're happy to help!