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  1. Pixel Gun 3D Support
  2. Technical Support

Technical Support

TECHNICAL PROBLEMS ASSISTANCE

General FAQ

  • Game crashes or restarts unexpectedly
  • Game won’t load due to a “No Internet Connection” error
  • How to report a bug or error?
  • What are the minimum requirements for PG3D (mobile version)?
  • Unsupported and low-performance devices
  • What to do if I have a low-end or outdated device?
See all 10 articles

For PC versions (Steam and EGS)

  • General troubleshooting tips for PC users
  • How to find information about my PC?
  • What are minimum requirements for PG3D: PC Edition?
  • How to check the graphics card driver version?

Issues related to promotional videos

  • I didn't receive a reward after watching a video
  • Videos freeze or don't load
  • No videos to watch
  • How can I report an offensive video?
Policies and Guidelines

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