Technical Support

General FAQ

• Game crashes or restarts unexpectedly
• Game fails to load and displays a message No Internet connection
• Can I use emulators to play?
• How to report a bug or error?
• How to contact our Support Team?
• There is no reply from the Support Team

See all 7 articles

For Steam version

• What are minimum requirements for PG3D: PC Edition?
• General troubleshooting tips for PC users
• How to find information about my PC?
• How to check the graphics card driver version?

Issues related to promotional videos

• Promotional videos within the game fail to load or get stuck
• Promotional videos do not grant any rewards upon completion
• No promotional videos to watch
• How to report an offensive video advertisement?

Reports

• Community rules
• What actions are prohibited in the game?
• What happens to a player for cheating?
• How to report a violation?
• I have encountered scammers in game chat