If your child made an unauthorized purchase in Pixel Gun 3D, you need to request a refund directly from the store where the purchase was made. You can also take extra steps to limit in-game purchases in the future.
📱 Google Play (Android)
Request a refund through Google Play Support.
Enable purchase verification and set up parental controls.
🍏 Apple App Store (iOS)
Request a refund through Apple’s website.
Restrict purchases using Screen Time.
🌐 HUAWEI AppGallery (Huawei)
Contact HUAWEI Support.
Set up parental controls in your device settings.
🛒 Amazon Appstore (Amazon)
Contact Amazon Support.
Set up parental controls.
🎮 Steam (PC)
Contact Steam Support.
Enable parental controls using Steam Families.
🕹️ Epic Games Store (PC)
Contact Epic Games Support.
Set up parental controls.
📌 Important
Refunds are handled only by the store. Pixel Gun 3D cannot issue refunds for unauthorized purchases.
To help prevent this in the future, please check our guide on limiting purchases.