The Offerwall is a new way for you to earn gems, keys, and other in-game currency. This feature is operated in collaboration with our esteemed partners, Tapjoy and Digital Turbine. The monitoring of your task progression is conducted by their systems and is subject to their respective Privacy Policies and Terms of Service. To access these documents, kindly tap on the three dots or hamburger icon located at the uppermost section of the Offerwall interface.
The availability of offers will vary based on several factors, such as your geographical location and data tracking preferences. Each offer entails specific actions to be fulfilled, such as downloading and installing recommended applications, achieving specific milestones within a game or application, and more. To view the requirements for each offer, simply tap on the details page.
If you're experiencing difficulties in receiving your rewards, it is likely due to one of the following common causes:
- All offer requirements are not met.
- The offer was completed on a different device or PG3D account.
- The device ID was reset.
- WiFi or Mobile Data communication issues.
- A VPN was used while completing the offer.
Refer to TapJoy Customer Support and Digital Turbine Support to get help in resolving your issues.
If you finished an offer and it says "completed" but you didn't receive your reward, don't worry. Sometimes it takes a bit of time for the rewards to show up, depending on the type of offer. A simple solution is to close and reopen the game, which can help trigger the reward. If you still don't see your reward after waiting for at least 24 hours, you can contact the Support Teams at Tapjoy / Digital Turbine for help.
If you have any other questions or concerns about the Offerwall, feel free to reach out to our Support Team. It is important to include the following info:
- The name of the offer that you had issues with.
- A screenshot of your Status page and all of your completed offers.
Note that Offerwall has a limited time of lifespan. To see how much time is left, go to your lobby and find the Offerwall icon. There will be a number of days to complete the tasks (7d means 7 days).