This issue can be quite frustrating, but there are various measures you can take to address it:
1. Ensure a stable and reliable network connection is established on your device.
2. Switch between mobile data and Wi-Fi to optimize your Internet connection.
3. Connect your PG3D account to your Google Play/Game Center/AppGallery account, then proceed with the following steps:
- Uninstall the game.
- Reboot your device.
- Reinstall PG3D.
All video content is provided and managed by a third-party company known as IronSource. If the before-mentioned instructions do not resolve your issue, you can directly contact IronSource via email at mobile-customersupport@ironsrc.com. In your message, please include your PG3D account ID and provide a detailed description of the situation.