If you are experiencing this problem, it is likely due to connectivity issues.
First of all, ensure that your Wi-Fi connection is steady, and attempt to reset your Wi-Fi router (turn it off, then turn it on). Make certain you have paid your Internet Service Provider (ISP) subscription.
If it does not help, do the following:
- Turn your device to Airplane/No Wi-Fi/No data mode.
- Open the PG3D game.
- Select Offline mode.
- When you reach the lobby (in Offline mode), wait 30-60 seconds before the next step.
- Turn your WIFI on.
- Select the option to connect to the game in Online mode.
- Let the game attempt to finish loading.
If the issue remains, follow the previous steps suggested above. However, instead of Wi-Fi turn on Data (if your device supports data usage).
- Load into offline mode.
- Wait 30-60 seconds.
- Turn Data on.
- Load the game.
If this attempt is unsuccessful, you should repeat both methods while using a VPN.
If using a VPN resolves the issue, it is recommended to contact your Internet service provider and inform them of the problem with the connection to the PG3D game servers.