If you:
- couldn't locate the solution to your query in our articles,
- wish to provide feedback, ideas, or suggestions,
- have come across a bug, glitch, error, or any other issues in the game, or
- have any other questions,
feel free to get in touch with our Cubic Games Support Team by submitting a request.
Additionally, you can use the support buttons in the game. Press Account transfer or deletion for the corresponding issues or find the button Send feedback in your in-game setting for other questions. You will be redirected to the mail.
In order to assist you more effectively, provide the following information:
- Your ID (a guide on how to locate it is here);
- Screenshots and videos of the problem;
- Device model;
- Game version;
- OS version.
Avoid creating multiple tickets for the same issue. Doing so may result in extended response times or your email being added to a blacklist.